Buyer protection with DGI Glulam from Dale Glass Industries
You can be assured that your beams are of the highest quality having
been manufactured to the exacting standards of AS/NZS 1328 and AS/NZS 1491.
Being timber (a natural product) your beams are subject to change in atmospheric
conditions, and therefore requires some care in handling and storage.
DGI Glulam is warranted free from manufacturing defects and the performance of the
product is guaranteed providing the conditions relating to handling and onsite
storage are adhered to. It is also assumed that your beams have been properly
designed for the loads they are to carry.
Because we have no control over installation of your DGI Glulam beams, this
guarantee does not cover any part of the installation / erection process.
On receipt of your DGI Glulam beams we suggest you examine the product and advise
your supplier in writting within 48 hours if there is any inconsistency to your order.
Natural timber features and variations in colour and texture of the wood and/or
laminates are not considered defects.
For further information contact:
Dale Glass Industries
phone: +61 2 9647 2911
fax: +61 2 9748 3443
web: www.dgi.com.au
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