Schindler Lifts' Customer Scorecard - online access to your lift & escalator records
As a customer of Schindler Australia, you can now view up-to-date
information on the maintenance and reliability of your lifts and escalators, directly
from our web site.
With Schindler Customer Scorecard, you have a unique log-in name and password linked
to the lifts in your portfolio. The Scorecard provides data on unscheduled service
visits (call-backs), maintenance and repairs.
You can see the time, date and nature of any work performed, as well as graphs and
statistics on the frequency of call-backs and problem determination.
You can even choose to receive e-mail notification if certain events occur such as a
trapped passenger call, or anytime the total number of call-backs exceeds a preset
monthly benchmark.
It's all part of our commitment to providing you exceptional customer service.
Contact your local Schindler branch to activate your access today.
For further information contact:
Schindler Lifts Australia
Address: Sir Joseph Banks Corporate Park, 36-38 Lord St, Botany, NSW, 2019
Phone: 02 9931 9....
Fax: 02 9931 9....
Web: www.schindler.com
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