OnBase enterprise content management from Caylx Software

OnBase is a fully integrated enterprise content management (ECM) software suite used by more than 7,200 mid-tier and Global 2000 enterprises to capture, route, manage, share and archive high volumes of corporate information critical to business operations, audits and customer service.

Built on a single platform, OnBase provides organizations with the ability to consistently capture and manage all of the following kinds of content without managing multiple applications;

• Scanned images captured with high- or low-volume scanning hardware, including multi-function devices.
• Web pages converted to TIFF images for collection of items such as credit or other online reports.
• Data streams, including XML and industry-specific data streams such as EDI 835/837, HL7 or DSTU X9.37-2003.
• Documents from common desktop applications such as Microsoft Word or Excel®.
• Archived data from enterprise applications, including Microsoft SharePoint and SAP ArchiveLink.
• Enterprise reports imported via COLD/ERM without running a separate application or server.
• The location of physical assets such as original deeds or contracts.
• E-mail, whether imported on an ad hoc basis; captured automatically based on addressee, subject line or other properties; or maintained in a comprehensive archive of all incoming and outgoing messages.

OnBase functionality fills the gaps between existing applications by eliminating redundant, disjointed and manual processes, and its open architecture makes it easy to incorporate into existing environments or adapt to new technology investments. This allows organizations to take a strategic enterprise approach to increasing productivity and standardizing processes.

Because of its capability to act as an extension of existing applications, OnBase Application Enabler can be implemented to index and retrieve documents directly from the enterprise applications workers use daily. With minimal impact on end users, Application Enabler can be used to generate bar-coded separator sheets, prompt workflows and complete template-based documents directly from line-of-business applications such as ERP, accounting, student information systems, hospital information systems or loan origination systems.

OnBase - The Benefits

• Lower operating costs resulting from reducing overhead needed to support physical documents and reducing the labor required to complete critical business processes.
• Greater collaboration fostered by simultaneous, secure, real-time access to content regardless of users' locations.
• Reduced cycle times when the delays and inefficiencies of manual processes are eliminated, resulting in competitive advantage when securing new business, collecting early pay vendor discounts and lowering the per-unit costs of providing superior products and services.
• Improved customer service by empowering customer service representatives to resolve issues on the first call with the most accurate and timely data or cost effectively provide customer self-service with secure Web-based access to important documents.

Better support for governance, risk and compliance initiatives by enabling secure access to content, standardized business practices and retention of content based on internal policies, quality assurance standards or regulations.

Eliminating low-value manual tasks through core OnBase functionality such as document imaging, workflow and COLD/ERM and making all content instantly available from a single, easy-to-use interface increases employee productivity and operational efficiency. OnBase complements its ECM functionality with expertise in specific industry solutions and back office operations.