Lift & escalator Asset Life Cycle Planning by Schindler Lifts

Capital Shopping Centre's says, "When our customers visit our shopping centre's, they need to be able to move freely throughout the centre and the escalators and lifts play a major part in their mobility. We need to consider all the safety and timing issues to make our customers' shopping experience satisfying and also meet the demands of our tenants."

"Currently Schindler maintains the lifts and escalators in a number of our sites. With the Asset Life Cycle Planning audits, they (Schindler) help us look at the current status of the equipment, identify potential risks and recommend strategies and potential costs. This means we are able to budget well in advance for repairs and upgrades that are in line with our strategy for the property. We can plan ahead to complete work with other building upgrades so that there is minimal disruption to the centre."

In smaller premises that are operating under strata plans, unexpected repairs and upgrades can have a significant impact on sinking funds. ALCP can help lower the risks and costs associated with undertaking major unplanned repairs.

"ALCP can help lower the risks and costs associated with undertaking major unplanned repairs."

Schindler National Sales Manager, Michael Humphrey says, "Today's building owners expect more and more from their lift and escalator systems and some of the equipment under our care has already been operating for longer than the initial expected design life. It is important that our customers understand where the lift or escalator is in its life cycle and that we work with them to minimise overall costs and maximise the safe operating life of the equipment."

"Asset Life Cycle Planning can also assist with accounting procedures by providing a better understanding of the depreciation schedules appropriate for that asset," says Michael.

24 hour online access to your information now available
As a customer of Schindler Australia, you can now view up-to-date information on the maintenance and reliability of your lifts and escalators, directly from our web site.

With Schindler Customer Scorecard, you have a unique log-in name and password linked to the lifts in your portfolio. The Scorecard provides data on unscheduled service visits (callbacks), maintenance and repairs.

You can see the time, date and nature of any work performed, as well as graphs and statistics on the frequency of callbacks and problem determination. You can even choose to receive e-mail notification if certain events occur such as a trapped passenger call, or anytime the total number of callbacks exceeds a preset monthly benchmark.

It's all part of our commitment to providing you exceptional customer service. Contact your local Schindler branch to activate your access today.