Comprehensive Warranties for Tile and Stone Installation by Laticrete

LATICRETE offers the best warranties in the Industry

With a LATICRETE® System Warranty you can enjoy peace of mind with high-quality, world renowned LATICRETE products. When selecting the installation system for your project, consider the value and peace of mind that a LATICRETE warranty can bring.

LATICRETE provides comprehensive warranties covering commercial, residential, and industrial projects around the world. However, our best guarantee is over 50 years of experience with industrial, commercial and residential installations in every imaginable climate.

LATICRETE Pty Ltd warrants that LATICRETE products will be free from manufacturing defects and will not break down or deteriorate when installed in accordance with LATICRETE written specification and guidelines. The benefits conferred by this warranty are in addition to all rights and remedies in respect of the product that the consumer has under the Competition and Consumer Act 2010 and similar state and territory laws. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. This warranty is valid for the original purchase and is not transferable. Please keep your tax invoice as the proof of purchase and proof of date on which the purchase was made. This warranty is limited to defects in product. All defective LATICRETE products will be repaired or replaced.

This warranty does not cover any defects caused by an accident, misuse, abuse, improper installation, lack of reasonable care, unauthorised modification, tampering or attempt to repair by a person not authorised by the original applicator; or any product that has been used for purpose other than its intended use.

For these limited warranties to apply, the applications that comprise the installation must be performed with the products listed in the particular document for each application. Refer to the charts on this page.

Choosing LATICRETE Provides Significant Benefits

Warranties

LATICRETE offers a comprehensive 100% labour and materials warranty for tile and stone installations, underwritten by a AAA rated Global Insurance Company. Combined with over 50 years of worldwide experience, LATICRETE is the recognised leader in product quality and installation expertise.

LATICRETE warranties cover any suitable tile or stone manufacturer's product, allowing you to select the appropriate product and finish you desire for your project with confidence.

Customisable warranties are available to suit your specific project requirements.

The most comprehensive assortment of tile and stone installation materials available for virtually any tile or stone application around the world.

Our highly trained and experienced Technical Support personnel stand ready to assist you with project specifications, details, LEED compliance information, and to address any installation questions for your project.

For over half a century Architects, Engineers and Developers have trusted LATICRETE with their tile and stone installation needs. Let our global experience, product quality and technical support assist you on your next project - no matter where it is.

To qualify for the selected System Warranty, the LATICRETE products listed in each application as indicated on the applicable LATICRETE system warranty document must be used throughout the entire tile and stone installation in full accordance with the instructions listed on the respective product data sheet. Please visit www.laticrete.com.au for product data sheets and more information.

LATICRETE products listed on longer term warranties apply to shorter term warranties. However, if a product with a shorter warranty term is used within the installation system the warranty of the shorter term prevails. Contact LATICRETE Technical Services for additional information.