Care Software for Support at Home Billing and Claiming Workflows

Care Software for Support at Home Billing and Claiming Workflows.

Accurate billing and compliant claiming are critical under the Support at Home program. Care software platforms such as CareVision are designed to guide providers through a clear, auditable workflow- from service review through to claim validation and invoicing- helping reduce errors and administrative burden.

The Support at Home billing and claiming workflow brings structure to each stage of the process. Providers can confidently prepare and submit claims to Services Australia, then reconcile payments using automated checks once the official CSV statement is received. This end-to-end approach supports transparency, data accuracy, and timely financial processing.

Below is the standard Support at Home billing and claiming workflow:

Step 1: Service Review Process Completed
Step 2: Run the Claim File for the Same Period
Step 3: Data Sanitation Checks and Corrections
Step 4: Download the Claim File
Step 5: Upload the Claim to Services Australia
Step 6: Mark the Final Claim File as "Final"
Step 7: Receive the Services Australia CSV Statement
Step 8: Upload the CSV to CareVision
Step 9: CareVision Processes and Runs Data Checks
Step 10: Review the Claim Validation

By centralising these steps in one system, care software like CareVision helps providers move from service delivery to compliant invoicing with greater confidence and control.

Learn more today at carevision.com.

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