Unauthorised Continued Use of TCM Concerns Telstra Health

Unauthorised Continued Use of TCM Concerns Telstra Health.

At the ACCPA National Conference 2024 in Adelaide, Telstra Health voiced strong concerns over organisations still using its outdated TCM software, which was officially retired on April 1, 2024. Telstra Health's Fiorella Hayayumi highlighted the growing risks for entities relying on this unsupported software.

Hayayumi underscored the serious security implications tied to TCM's lack of ongoing updates and maintenance. Without Telstra's support, TCM is especially vulnerable to system disruptions caused by server changes, potentially leading to critical breakdowns. Additionally, its outdated security framework poses cybersecurity threats, as it no longer aligns with Telstra's modern data protection standards.

The on-premises use of TCM also raises specific operational risks, including unauthorised access and data vulnerabilities. Organisations using TCM must depend on in-house knowledge to keep it running, which could create knowledge gaps and maintenance challenges over time. With no further software enhancements or updates available, TCM cannot meet current compliance requirements or adapt to new regulatory changes.

Hayayumi urged any individuals aware of the ongoing use of TCM to report it to Telstra Health, emphasising that its outdated infrastructure no longer supports safe or compliant operation. For updated, compliant software options that prioritise security and support, visit CareVision's website to learn more.